A list of Frequently Asked Questions that should help out if you have any of your own! If you have additional questions after reviewing this and my Terms of Service, please send me an e-mail at firstname.lastname@example.org!
How do I get a commission?
I try to open commissions on a monthly basis!
Order forms will open on a specified date and be open for one week. After that week is over, commissions will be chosen and invoices sent out. Please note there is nothing personal in the commission selection process, and I choose commissions based on what I feel I am the best fit for. If you’d like more clarification, please contact me. For more information on payment, please read further down or consult my Terms of Service.
For reminders and announcements, check out my Telegram Channel and Discord Server!
When do you open for commissions?
I try to open once every month. I open commissions on a constant basis. I always post heads-up announcements on Twitter, as well as post my opening dates early on my Trello Board. (I may complete queues faster or slower, depending on the amount of work and complexity of work I have to do!)
How much is [insert item here]?
Prices for all commission types I offer can be found on the Prices page!
I've commissioned you but cannot pay you on time! What should I do?
While my payment due date is 2 days after receiving your invoice, I understand that circumstances can happen and things can come up! If your payment will be delayed for any reason, please contact me as soon as you can via e-mail.
How long should I expect to wait for my commission?
Full queues from start to finish can take 1 - 1.5 months to complete. How long you wait depends on what you order, and how soon you pay your invoice. My queue is publicly available on Trello, so you can see your commission's status at any time.
Reminder that I also now work a second job! However, art is always important and comes first.
The above is an estimate. Things can come up, such as sickness, family emergencies, etc. In the event of something impacting my schedule, I will announce it ASAP in the proper channels.
How is your queue formed? Where will I be in queue?
My queue is formed based on complexity, as well as order of payment received.
Icons, sketches and other small projects will be in the front of the queue. Larger commissions, such as illustrations or packs of Telegram Stickers, will be towards the end.
Within these tiers, commissions are placed in order of payment received. (For example, in my queue is all icons, they will be listed in the order of who paid first, second, third etc.)
If you order multiple items varying in complexity, your order will be split accordingly.
What are your business days/schedule?
I work on art diligently every Monday, Wednesday & Friday, from 9am - 5pm. I dedicate as much time and attention as I can into each individual commission. Saturday and Sundays are not business days, consequently I do not work on art or answer e-mails during this time. Sick days can happen (I'm human! Not actually a cow, I promise) and if they do occur I make sure to alert everyone on Twitter, Telegram and Discord.
Please also note I also currently work another job as an office administration/volunteer coordinator assisting my local LGBTQ+ community on Tuesdays & Thursdays, so that takes some time out of my week. This job is out of home and in an office, so I am unable to work on any art or answer art related e-mails.
Where can I see your queue?
My queue is posted publicly on Trello. I also use it to post notices and WIPs!
Where can I see more examples of your work?
I post all of my completed artwork to Twitter, and my favorite pieces right here on this website! You can always also contact me if you'd like to see specific examples of things that you may not be able to find. You can also check out the Gallery page on this website!
I really like this Telegram Sticker Pack commission you did for someone. Where can I download it?
My Telegram Sticker Packs follow my same rules as other commissions. The only person to get the files for download is the commissioner. I won't distribute their stickers to the public for download - that is solely up to them! If you find you really like a particular sticker set, please contact the commissioner (owner of the stickers) and ask them if you may download them to use.